What Did You Say? Communicating Across Generations

Businesses and organizations engage in two kinds of communication: internal communications among staff members and external communications between the business and its customers and prospects. Both require selection of the communication style – the specific way the message will be delivered. Much internal communication is between individuals or small groups in the work place, while external communication is usually to a large audience (though with enough personal data, an external communication can be crafted for a small group or even an individual). Individuals differ in how they receive and share information, shaped by how they prefer to process information – visually (seeing), aurally (he


Millennium Printing Corporation
370 Libbey Parkway, Weymouth, MA

T: 781.337.0002   |   F: 781.337.1420  

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